Jul 07, 2014
Installed, and working properly. However, I will reserve final judgment as this is the 3rd thermostat in 11 years. Hoping maybe this is a new design, and will not malfunction so quickly. We love the heated floors, even in the New Orleans summer!
Apr 28, 2014
Couldn't be happier. Ordered the unit, got it, installed it without incident (four wire nuts) and it works.
The Customer service people could not have been nicer.
Apr 28, 2014
I ordered a replacement thermostat due to the failure of the former thermostat after a power failure and possible power surge. I was disappointed that it failed and had to replace it after four years. Seems like it may need better protection.
The new thermostat was easy to install and worked fine.
We do love the heated bathroom tile floor and the system works well.
Feb 18, 2014
New thermostat is working perfectly so far. Only gave 4stars, though, because previous one was defective in the first 6 months after we had the whole floor installed. The GFCI kept tripping, gradually increasing over a few months.. We never replaced it under warranty, because the contractor who purchased it for us became unavailable. I finally purchased a new one, and installed it two weeks ago. No more problems:-).