When will my order ship?
We have one of the USA's largest inventory of Electric Radiant Floor Heating systems
99.9% of orders ship the SAME DAY you order, if you order before 7 PM Eastern Time.
Compare us to competitors who either have no stock or have a much earlier shipping cut-off time.
Why wait a day, a week or a month when you can buy from WarmYourFloor?
You need it. We have it, & ship it FAST.
Warm Your Floor Return Policy - 90 Days, Full Refund
We will refund 100% of your purchase price for items that are New and Resaleble condition, just like you received it. Buyers are responsible for return shipping for items they choose to return. If a return is needed due to our error, we will pay for your return shipping. Click here to access return request form
A Few Exceptions to 100% refund policy:
- Custom Mats made to your special size cannot be returned
- Special order voltages (208, 277, 480) can only be exchanged
- Expedited shipping charges you paid are not refundable
- HeatTrak Mats & Nexans Cables have a 15% Restock fee & must be returned within 30 days
You must ship the item to our office at your expense. Choose a carrier with tracking capabilities and insure your package against loss or damage in transit. We will process your return & refund within 1 week of receipt at our office.
New & Resaleable means perfect condition as shipped from our Warehouse as we only sell new items.
Items are NOT New if they have been installed, are dirty from job site use, have been altered, cut or damaged in any way or are missing parts or manuals.
All Cable products that have been unspooled cannot be returned.
Sales Tax & Payment Methods
Sales tax will only be collected as required from residents of California at the rate of 8.00%.
We accept Visa, MasterCard, Discover, and American Express, PayPal and Amazon Payments, in addition to checks and money orders. However, checks must have funds verified prior to shipment.
We do not charge your credit card until the day we ship your phone order; online orders are charged when you place them.
Our Preferred Parcel Courier
Our preferred carrier for your shipment is UPS. UPS offers excellent home delivery or we can ship to your business address too. UPS tracking is state-of-the-art. If you provide your Email address, tracking information is automatically sent directly from UPS to your Email Inbox. We also offer US Postal Service and FEDEX for shipment to select areas only.
Free Shipping Terms
For Orders $149 and Over standard ground shipping is Free.
Free shipping does not apply to any expedited shipping methods. You may choose any shipping method you like for your order for an added cost as displayed in the shopping cart.
How do I take advantage of FREE Shipping?
1. Place at least $149 of eligible products in your Shopping Cart.
2. Proceed to checkout.
3. Ship your items to a single U.S. address (48 states – not Free to Alaska & Hawaii)
5. Review your cart to verify your shipping cost is $0.00, Place your order, and enjoy the free shipping!
6. After your order ships, it will be delivered within 1-5 business days.
Free Shipping Fine Print
bringing the total below $149. We reserve the right to change or discontinue FREE Shipping at any time.