Jun 30, 2014
I had to replace a 10- year-old SunTouch thermostat for a floor heating mat in our master bathroom. The unit had reached a temperature of over 100 degrees, was still increasing and had to be shut off with the controls on the back of the wall mounted unit which were difficult to locate. The new Sun Touch thermostat which replaced the failed and discontinued old model was a noted step up with improvements including a lighted control face and on-off buttons on the exterior.
The new unit was shipped on a very timely basis and was easy to install since the sensor was in working shape.
Mar 14, 2013
It is a great product but like other responses I had trouble wiring it. Finally had to call an expert. We found two places where it was wired incorrectly. All is well with the world now.
Mar 06, 2013
Scott, Thank you so much for your prompt replies. Since the GFCI was tripping I decided to re-check all my wiring. As a result I see what I did to cause the problem. I just now flipped the breaker on and the thermostat and everything is now working PROPERLY!! Thanks again. By the way, these mats worked great under the tile floor in the master bath – everything I could have hoped for!
Mar 06, 2013
We have just purchased a SunStat Pro model 500670 and love it. However I did not want to use the programmed timing feature. I was not able to figure out how to over ride it so I called your tech support. Wow. I called your toll free number, the call was answered in 2 rings and I spoke to a very nice young man who spoke English, was helpful, gracious and solved my problem. Just wanted to thank you for your great customer service.