• Can mats of different voltages be controlled by the same thermostat, since the thermostats are “Dual Voltage”?
Why do I need a floor heating thermostat?
The thermostats we offer are specifically provide optimal control and safety for electric radiant floor heating units. Unlike HVAC and other thermostats, these stats are designed to handle high voltage (either 120v or 240v) and have built-in Class A GFCI, which is a requirement for all electric radiant floor heating systems.
What does GFCI mean?
GFCI stands for “Ground Fault Circuit Interrupter”. It’s a safety device that terminates electrical power to your radiant heat system immediately in the event of damage to a wire or other catastrophe. A GFCI is required by electric code for floor heating applications just like it is required in most North American bathroom outlets. All thermostats sold at Warm Your Floor have built-in GFCI protection.
I need to replace an old thermostat. Will the new thermostats work with my older system?
Yes, all of the new thermostats are compatible with older mats, cables, and sensor wires. Simply turn off the breaker, unwire the old thermostat, wire the new thermostat up, and turn the power back on. Your system will work like new.
Can I get a replacement faceplate if my thermostat is not working correctly?
The two parts of each thermostat are made together, and the manufacturer only supplies them in sets.
But keep in mind, replacing the faceplate likely would not solve the problem anyway. Thermostat errors usually start in the back panel of the device or in both the faceplate and the back panel. Very rarely is there an issue with the faceplate only.
If you are receiving an error message or your thermostat does not work properly, contact the manufacturer for help. If your product is under warranty, contact the manufacturer and they will replace it for you or give you a claim number you can use to get a replacement from us.
Can one thermostat control 2 or more heating mats or cables?
Yes. You can connect up to 3 mats or cables to one thermostat as long as their combined AMP draw is less than 15 (which totals about 150 sq ft of heated area for a 120V system and 300 sq ft for 240V system.
Can a thermostat run two mats or cables at different times/temperatures?
No, thermostats run all mats and cables hooked up to them as a single system, meaning they will all activate at the same time and heat to the same temperature.
What does it mean for a thermostat to be Dual Voltage?
All the thermostats we carry are now dual voltage, meaning they can be used with either 120v or 240v systems, so you never have to worry about ordering the “wrong” thermostat for an installation.
Can mats of different voltages be controlled by the same thermostat, since the thermostats are “Dual Voltage”?
No, dual voltage means the thermostat can be used with either a 120v or 240v system, but the voltage coming into the thermostat from the breaker must always match the voltage of the heating elements attached to the thermostat.