Request RMA

As long as you return within 90 days of purchase, we will refund 100% of your purchase price for items that are new or in a resale condition (just like you received it). Buyers are responsible for the cost of return shipping for any items they choose to return. If a return is needed due to our error, we will pay the return shipping

A few exceptions to 100% refund policy:

  • Custom Mats based on your specific requirements cannot be returned
  • Cable products that have been unspooled cannot be returned
  • Special order voltages (208, 277, 480) can only be exchanged
  • Expedited shipping charges paid are not refundable

We recommend that you choose a carrier with tracking capabilities and ensure your package against loss or damage in transit. We will process your return within 1 week of receipt.

Guest Order
Did you place your order as a guest? Please, enter the Order Number and Email used.